National Academy of Sports Medicine (NASM) Group Fitness Instructor Practice Exam 2025 – All-in-One Guide to Achieve Certification Success!

Question: 1 / 400

What is the best way to handle a guest who is new to the gym and wants to join your class?

Allow them to join without any discussion

Have them wait until they purchase a package

Talk to the guest one-on-one before or after class

Engaging with a new guest one-on-one before or after class is the best approach as it helps create a welcoming and inclusive environment. This interaction allows you to assess their fitness level, understand their goals, and explain what they can expect from the class. It provides an opportunity to address any concerns or questions they might have, which can ease anxiety and enhance their experience.

This conversation is crucial for building rapport and encouraging participation, as it makes the guest feel valued and understood. Additionally, you can offer personalized tips or modifications, showing your commitment to their fitness journey. Ensuring that newcomers feel comfortable and informed contributes to higher retention rates and positive experiences in the class. Overall, this personalized interaction fosters a supportive community within your fitness class, essential for newcomers as they navigate their gym experience.

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Dismiss them for class

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